UAE

UAE Customs Clearance Process, Step by Step

UAE customs clearance is done by the customs authority of the emirate where goods enter: Dubai Customs through Mirsal 2 on the Dubai Trade portal, Abu Dhabi Customs through ATLP. A licensed broker files the right declaration under the importer's customs code, the invoice is attested if it is AED 10,000 or more, duty and VAT are paid, and the risk engine decides whether the goods are released or inspected. With correct documents, a green-channel shipment at Jebel Ali typically clears in about 1–3 working days after the delivery order.

8 min readUpdated: Golden Way · Dubai · Guangzhou

Key points

  • Pick the declaration type first: local import, free zone, free zone to local, transit, re-export or temporary admission.
  • No delivery order, no collection: pay the line's local charges and release the B/L before free time runs out.
  • Invoices of AED 10,000 or more need MOFA attestation, paid before or within 14 days of the declaration.
  • Most delays come from vague descriptions, mismatched documents and missing approvals.
  • As of November 2026 much cargo arrives via Khor Fakkan, Fujairah or Sohar, adding 1–2 days of bonded trucking.

How UAE customs clearance works

The UAE sits inside the GCC customs union, but each emirate runs its own customs authority and systems, while the federal ICP sets policy and the tariff. Dubai Customs clears Jebel Ali, Port Rashid, the airports and Hatta through Mirsal 2. Abu Dhabi Customs clears Khalifa Port, Mina Zayed, Ghuwaifat and the Al Ain borders through ATLP, and brought a package of 10 new procedural decisions into force on 30 June 2026. Sharjah, Fujairah and the other emirates clear their own ports, so Khor Fakkan cargo falls under Sharjah. The logic is the same everywhere.

1–3working days typical clearance at Jebel Ali after the D/O (indicative, green channel)
14days to pay MOFA invoice attestation after the declaration
150AED attestation fee per invoice of AED 10,000 or more
5%customs duty on CIF for most goods

Who does what

BodyRole in your clearance
Dubai Customs (Mirsal 2, Dubai Trade)Declarations, duty collection, risk assessment and release for Dubai entry points
Abu Dhabi Customs (ATLP)The same for Khalifa Port, Mina Zayed, Abu Dhabi airport and land borders
Federal Tax Authority (EmaraTax)VAT registration and the link between your customs code and TRN
MOFA (eDAS 2.0)Electronic attestation of commercial invoices and certificates of origin
MOIAT, TDRA, EDE, MOCCAE, municipalitiesProduct approvals that customs checks before release
Shipping line or forwarder's agentArrival notice, local charges and the delivery order
Licensed clearing agentFiles the declaration under the importer's code and handles queries

Choose the right declaration type

DeclarationUse it whenDuty and VAT
Import for local useGoods enter the UAE market5% duty on CIF unless exempt, plus 5% VAT
Import to free zoneGoods go straight into JAFZA, KEZAD or another free zoneDuty suspended; VAT depends on the zone and use
Free zone to localGoods leave a free zone for the mainlandDuty and VAT paid at this point
Import for re-exportGoods come into the mainland to be re-exported within a time limitDeposit or guarantee, refunded on proof of exit
TransitGoods pass through the UAE to another country unclearedDeposit or guarantee, released on proof of exit
Temporary admissionExhibitions, projects, testing or repair for a set periodDeposit or guarantee; ATA carnets for eligible goods
Re-exportGoods leave the UAE for another countryNo UAE duty under suspension; refund rules if duty was paid

The clearance process step by step

  1. Pre-arrival checksConfirm the 12-digit HS code, duty rate and approvals, and check the importer's code is active.
  2. Manifest and arrivalThe line files the manifest and sends an arrival notice; free time starts at discharge.
  3. Get the delivery orderPay the line's local charges and surrender an original B/L or confirm the telex release. The D/O is usually issued electronically.
  4. File the declarationThe broker files the declaration in Mirsal 2 or ATLP with the invoice, packing list, B/L, certificate of origin and permits. Since 10 May 2026, Dubai declarations may optionally be signed with UAE PASS (reported).
  5. Attest the invoiceFor invoices of AED 10,000 or more, attest through MOFA eDAS 2.0 at AED 150 per invoice, before or within 14 days of the declaration.
  6. Pay duty, VAT and feesPay online by customs account, guarantee or e-payment; VAT is reverse-charged if your code is linked to your TRN.
  7. Risk assessmentThe system routes the declaration to the green channel, a document check or a scan or physical inspection.
  8. Release and port appointmentAfter approval the release is issued, a port token or appointment is booked and the truck collects the container.
  9. Deliver and close outReturn the empty within free time, keep records for at least 5 years, and report the import VAT in your return.
  • Released without a document check or inspection.
  • Consistent documents and a clean importer history help.
  • The container can be collected once the release and port appointment are issued.

The delivery order and port release

The delivery order is the shipping line's permission to collect your container; customs release alone does not get the box out of the terminal. You pay the line's local charges (D/O fee, terminal handling, documentation) and surrender one original B/L or rely on a confirmed telex release. With a forwarder's house B/L, both the forwarder's agent and the line must release. If originals are lost, a carrier may accept a bank-countersigned letter of indemnity, but it can refuse. Free time runs from discharge, so a blocked D/O costs money every day. Estimate the cost of extra days below.

Days over free time–
Estimated charge–

Free time and daily charges differ by line, port and container type. Use the figures on your booking.

Fees you will see on a clearance

ItemAmount or basisPaid to
Customs duty5% of CIF for most goods; 0% for exempt lines; tobacco 100%Customs
Import VAT5% of CIF plus duty plus any excise, or reverse-charged in the VAT returnCustoms or FTA
Declaration fee (Dubai)Reported about AED 70 dutiable or AED 80 non-dutiable, plus AED 20 Knowledge and Innovation fee; confirm with Dubai CustomsDubai Customs
Invoice attestationAED 150 per invoice of AED 10,000 or more, and AED 150 per certificate of originMOFA
Late attestationReported fine of AED 500 per invoiceMOFA
Delivery order and local chargesD/O fee, terminal handling, documentation; vary by lineShipping line or agent
Storage, demurrage, detentionAfter free time; vary by terminal and lineTerminal operator, line
Inspection and scanningWhen the container is selectedTerminal or customs

Clearance in 2026: east coast ports and the Green Corridor

Since March 2026 most big container lines have avoided the Strait of Hormuz, and as of November 2026 container transits remain minimal. Dubai and Abu Dhabi cargo now lands mostly at Khor Fakkan, Fujairah or Sohar in Oman and moves inland under customs seal. On our main route the container discharges at Khor Fakkan and travels as bonded transit to Jebel Ali, where Dubai Customs clears it; the truck leg adds about 1–2 days. Dubai Customs also runs a temporary Dubai–Oman Green Corridor through Hatta for cargo landed in Oman (Customs Notices 04/2026 and 06/2026), in force until further notice.

NingboSoharHatta borderJebel Ali
SeaRoad

Avoid the usual delays

Before your container arrives

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Check your clearance knowledge

Goods are moving from JAFZA into a shop on the Dubai mainland. Which declaration applies?
Your invoice is AED 40,000. When must the MOFA attestation fee be paid?
Who issues the delivery order?

Frequently asked questions

How long does customs clearance take in Dubai?

Typically about 1–3 working days after the delivery order at Jebel Ali with correct documents and no inspection. Inspections or missing permits add days; east coast routing adds 1–2 days.

What documents are needed for UAE customs clearance?

Commercial invoice, packing list, bill of lading, certificate of origin, delivery order, the importer's trade licence and customs code, any product approvals, and MOFA attestation for invoices of AED 10,000 or more.

What is Mirsal 2?

Mirsal 2 is Dubai Customs' declaration system, used through the Dubai Trade portal. Abu Dhabi Customs uses ATLP, and the other emirates run their own systems.

Can I clear customs myself in the UAE?

A company registered with customs can file declarations, but most appoint a licensed clearing agent who files under the importer's code and handles customs queries.

What happens if my shipment is selected for inspection?

The container is scanned or opened, sometimes with another agency such as the municipality or MOIAT. Expect extra time and inspection and storage charges, and have all approvals ready.

Do I pay VAT at UAE customs?

Only if you are not VAT-registered or your customs code is not linked to your TRN. Otherwise the 5% import VAT is reverse-charged in your VAT return.

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Sources

  1. Dubai Customs – Customs Notice 04/2026 (Dubai–Oman Green Corridor)
  2. Dubai Customs – Customs Notice 06/2026 (Green Corridor update)
  3. UAE MOFA – Attestation of commercial invoices via eDAS 2.0
  4. UAE MOFA – FAQs on invoice and certificate of origin attestation
  5. Al Tamimi – UAE commercial invoice attestation deadline and penalties
  6. PwC – Abu Dhabi Customs issues new decisions governing customs procedures (2026)
  7. Deloitte – Dubai Customs implements expanded 12-digit tariff code
  8. Gulf News – Dubai issues new customs rules to route cargo via Oman (April 2026)
  9. Lloyd's List Intelligence – Strait of Hormuz Brief, 30 September 2026
  10. UpperSetup – UAE import customs and import VAT in 2026 (secondary: declaration fees)

General information checked on the date shown. Rules and rates change: our team confirms the details for your shipment.

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